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2809 vacancies


Working time
Manager (team leader)
Fixed term contract




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Job Offer - Pool Attendant - Grand Mercure Yogyakarta Adi Sucipto - AccorHotels Jobs

Grand Mercure

10/11/2017

Pool Attendant

Job Reference 271488 Profession Housekeeping | Hotel team member (m/f)

Hotel or Entity Grand Mercure Yogyakarta Adi Sucipto Managed hotel

City
YOGYAKARTA
State
Java
Country
Indonesia 
Grand Mercure Yogyakarta Adi Sucipto Grand Mercure Yogyakarta Adi Sucipto, located in the east of Yogyakarta, very close to the airport. Combining rich Javanese traditions with renowned French touches to deliver a fresh perspective on world-class service. Savour enticing flavors of foods in our restaurants. Relax with unlimited tapas & exotic drinks in our lounge. Enjoy the beautiful sunset view from our large outdoor pool. We provide reliable WiFi connection to fulfill the essential needs of business and leisure travelers.

Perfectly situated among Yogyakarta's main tourist attractions, only 25 minutes from Malioboro, Taman Sari & Yogyakarta Palace. Prambanan and Ratu Boko temples, set in the same area, are 30 minutes from the hotel. Mount Merapi and Borobudur temple can be reached within 45 minutes.
Discover the hotel

Contract

Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 09-12-2017

Contact

Rosalia Erta
H9608-HR@accor.com
+622742924000

Skills

Level of Education
Others
Areas of study
Hospitality
Professional experiences
1 to 2 years
Languages essential
Bahasa Indonesia (Primary tongue)
English (Working level)

Essential and optional requirements

  • Excel

Key tasks

RESPONSIBILITIES:

- Observes and patrols pool and enforces safety regulations.
- Assists swimmers from water when in danger.
- Provide excellent service consistent with the hotels standards operating procedures and brand attributes.
- Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services..
- Knowledgeable of pool facility such as length and depth of all pools, how many laps it takes to make complete a mile in meters and feet etc.
- Pool side Bar hours of operation, location of facilities, and emergency procedure for rescue.
- Knowledgeable of hotel facilities and services to answer guest inquiries.
- Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction.
- Identify and report defects throughout the pool and spa area, notify supervisors and concerned departments immediately of hazards, injuries, equipment or processes that negatively affect the operations.
- Ensure swimming pools and the complete health club area is clean at any times and report any maintenance issues to engineering department.
- Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning.
- Knowledge of the principles and practices of resuscitation, first aide, and CPR/PR techniques.
- Knowledge of safety hazards and necessary safety precautions sufficient to be able to establish a safe work environment for self and others.
- Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment.
- Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs.
- Facilitate and maintain consistent pool safety programs, training, and documentation to ensure the overall safety of guests in the pool area.
- Work closely with other departments that are essential to ensuring a positive guest experience.
- Properly utilize performance feedback, recognition, training, and adherence to company policies, legal requirements.

Grand Mercure and its people

At Grand Mercure we care about your career. We understand that for you, the art of hospitality is not just a job but a profession so the training you will receive will be world-class.