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2823 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Director of Sales & Distribution - Pullman Jakarta Central Park - AccorHotels Jobs



Director of Sales & Distribution

Job Reference 262263 Profession Sales - Distribution | Sales Manager (m/f)

Hotel or Entity Pullman Jakarta Central Park Managed hotel

Pullman Jakarta Central Park Pullman Jakarta Central Park is the newest addition to the 5-stars international brand nestled in the heart of Jakarta, located in Podomoro City Super Block and 30 minutes from Soekarno Hatta International Airport. The hotel is linked directly to the Central Park Shopping Mall. Pullman Jakarta Central Park offers 317 rooms including 55 Executive guestrooms & Suites. The Hotel uniquely features a comprehending Banquets and Event facilities, for up to 7,000 delegates in the Pullman Grand Ballroom and convention rooms. Pullman Jakarta Central Park is an International Award winning hotel for Design and Service Quality
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Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 02-10-2017


Dusti Dyarmawan Hasly
+62 (21) 29200088


Level of Education
A level
Areas of study
Professional experiences
3 to 5 years
Languages essential
Bahasa Indonesia (Primary tongue)
English (Intermediate)

Essential and optional requirements

  • Excel
  • Power Point
  • Word
  • Opéra

Key tasks

- Supervises preparations and definition of the distribution plan and manual for the department and participates in setting up the distribution policies, procedures and objectives.
- Determines the corporate/travel trade distribution and sales strategy related to pricing and promoting to meet the objectives outlined in the distribution plan.
- Handles budgets for miscellaneous sales activities and promotions.
- Follows the sales and distribution results (accounts’ room night productivity, revenue, etc.) and proposes corrective actions if needed.
- Maintains and maximizes the utilization of all automated sales and reservations systems involved with group business.
- Supervises the existence of an efficient follow-up on all leads to maintain a good relationship and generates group/individual leads for the hotel.
- Maintains permanent files for all corporate, group and travel trade accounts with strong room/night potential.
- Maintains and improves the efficiency of reservation centers, to ensure that information in reservation system’s database is updated. Coordinates such insertions to be realized correctly with reservations manager.
- Through various tools (e.g. media, social events, gatherings with competition etc.), explores economical data, new developments in certain companies’ structures, new assignments, industrial complexes, new business centers, new projects which all could be of interest and benefit of the hotel and distributes this information to relevant staff.
- Keeps close follow up on developments of the competitor hotels (occupancy, structural alterations, renovation, special campaigns, rate promotions, distribution efforts, theme events etc.). Also explores and compares corporate traffic amongst the competition.
- Proposes ideas for promotional materials to be distributed during sales calls, international trade shows and for other promotional activities.
- Supervises (and handles when necessary) the group and individual reservation requests. Follows-up the progress of the booked business.
- Sets up the corporate rates for local/international companies/travel trade accounts as well as other commercial accounts.
- Collaborates with all local and overseas customers, make personal calls to accounts and traces potential customers.
- Supervises the existence of an efficient customer database system (OPERA), which will be capable of identifying to report sales calls and other sales activities and maintains a vigorous updating exercise in certain periods of time.
- Maintains a fair account distribution amongst the sales employees who will be responsible to manage (visit, handling complaints, update information and follow up) their own account group.
- Updates customers with the latest development of the hotel and informs hotel management of all changes in the customer profile.
- Proposes and coordinates the promotional activities undertaken by sales department and/or F&B.
- Supervises the coordination with the other department heads to ensure quality of guest / group satisfaction.
- Projects and prepares the participation procedure for domestic or international trade shows, fairs, exhibitions, workshops, Roadshows, sales blitzes etc. and participates in such professional business related events.
- Supervises the quotations of group and travel agency rates as well as international corporate rates offered for multinational companies (directly or through travel consortia’s). Makes sure that the respective Pullman regional sales offices are informed of such quotations.
- Presents the “Top Producers Report” and “Top 10 Corporate Accounts Report” to fax out to all Pullman Hotels and regional sales offices.
- Maximize employee productivity and morale within the department and consistently maintain discipline within hotel guidelines and local regulations.
- Schedule employees in line with varying business levels in order to maximize productivity and minimize payroll costs.
- To select and recruit suitable employees for the department using prescribed set of policies and procedures.
- Have a full working knowledge and ability to supervise, train, correct and demonstrate all duties and tasks, in assigned place of work, accordingly to the standards as set.
- Train employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.
- Conduct annual performance evaluations.
- To understand and strictly adhere to the Rules & Regulations established in regards to the hotel policy on Fire, Hygiene, and Health & Safety.
- To ensure that all potential and real hazards are reported and rectified immediately.
- To have complete understanding of the Hotel’s Employee Handbook and adhere to the regulations contained within
- Performs any other duties as assigned to him/her by management.

Pullman and its people

The Pullman promise is built around its three values: commitment, adaptability and creativity, and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.