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3295 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - ASSISTANT BANQUET MANAGER - Pullman Jakarta Indonesia Thamrin CBD - AccorHotels Jobs




Job Reference 271323 Profession Seminar and banquet | Seminar and Banquet team member (m/f)

Hotel or Entity Pullman Jakarta Indonesia Thamrin CBD Managed hotel

Pullman Jakarta Indonesia Thamrin CBD Pullman Jakarta Indonesia is strategically located in the heart of Jakarta's bustling financial, entertainment, and shopping district. Featuring newly renovated 427 rooms with contemporary F&B outlets - Kahyangan Japanese restaurant, Le Chocolat lobby lounge, The Back Room bar and Sana Sini restaurant with Japanese, Chinese, Indonesian, Western open kitchen plus a pastry shop concept. Including a brand new Grand on Thamrin Ballroom and 23 meeting rooms.
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Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 12
Status Full Time
Anticipated Start Date 11-12-2017


Recruitment Admin


Level of Education
Vocational education
Areas of study
Professional experiences
3 to 5 years
Languages essential
Bahasa Indonesia (Fluent)

Essential and optional requirements

• Leadership
• Guest oriented, service minded and attention to quality
• Sales acumen
• Dynamic
• Thorough and organized approach
• Good presentation
• Team leader

Key tasks

• Ensures guests are well looked after, from the moment they arrive to the time they leave
• Enquires whether guests are satisfied throughout the meal
• Offers attentive service to guests, adapting to any constraints
• Establishes good relations with guests, offering advice and fostering customer loyalty
• Is the unique contact for "Meeting" customers, to implement and manage the services as negotiated and sold by the Sales Department.
• Is responsible for customer satisfaction, from signature of the Event sales agreement through to the end of the meeting.
• Adapts to customers' needs by proposing working methods and a framework for organizing events.

Pullman and its people

The Pullman promise is built around its three values: commitment, adaptability and creativity, and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.