Each unit recruits through their general manager, human resources manager or department manager.
Although interviews will differ from one hotel to another, they will generally be composed of two phases: a phase with the recruiter who published the job offer and a phase with their superior or the person in charge of Human Resources.
For each interview, the recruiter will ask all the questions they consider necessary for the position within the bounds of local labour laws.
Before the interview
- - Inform yourself on the company and/or hotel to which you are applying
- - Prepare your answer to certain questions that you are likely to be asked: what are your strong and weak points? What are your professional aims? Why did you choose our company? Tell me about your experience, etc.
- - Print your résumé, cover letter and any other documents that you feel could help you
- - Ensure that your outfit is suitable for the interview
The first 10 seconds
The first 10 seconds of an interview are fundamental. This is when first impressions are made:
- - SMILE
- - Maintain eye contact
- - Wait until you are invited to sit down
- - Have your mobile phone switched off
- - Be clean and well presented
During the interview
The first part is the main interview. This is when you will:
- - Present yourself
- - Present your work
- - Present your projects
- - Present your experien
- - Etc.
During the second part, you will meet the recruiter’s superior or the person in charge of Human Resources for the unit to which you have applied. This person will also ask you further questions to ensure that your profile and project correspond to the position.
An additional test can be included depending on the position in question.
Each recruiter is free to ask you to pass a written or oral test if it is necessary for the recruitment.
For example, to check your written or oral language skills, your computer skills, or to see how you react in simulated reception or restaurant situations.
If the recruiter decides to put you through a test to check your level, here are some guidelines:
- - READ OVER YOUR WORK once you have finished
- - Correct your SPELLING MISTAKES
- - Follow the instructions carefully
- - Only reply if you know the answer. It is better to write nothing than to make something up.
At the end of the interview
At the end of the interview, a recruiter will generally ask you if you have any questions. You should prepare at least one question. This shows that you are interested in the position.
Before leaving, don’t forget to ask about the next stage of the process and how long before you will hear from them? And of course, thank them for their time.