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3863 vacancies


Working time
Manager (team leader)
Fixed term contract




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Job Offer - Waiter-Waitress - Novotel Fujairah - AccorHotels Jobs

Novotel

08/10/2018

Waiter-Waitress

Job Reference 467954 Profession Restaurant | Waiter – Waitress

Hotel or Entity Novotel Fujairah Managed hotel

City
FUJAIRAH
State
Eastern UAE
Region/Country
United Arab Emirates 
Novotel Fujairah Designed for natural livingNovotel, the AccorHotels group’s mid-scale brand, has nearly 496 hotels and resorts in 58 countries, located at the heart of major international cities, in business areas and tourist destinations. With a homogenous service in all its hotels, Novotel contributes to the well-being of business and leisure travellers: spacious and adaptable rooms, balanced meals 24/7, meeting rooms, caring staff, dedicated children’s areas and fitness rooms. Novotel hotels are also pioneers of sustainable development by participating in the Green globe global certification programme.
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Contract

Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 08-10-2018

Contact

Dias Revelino
H6822-HR4@accor.com
092234861

Skills

Level of Education
Others
Areas of study
Hospitality
Professional experiences
1 to 2 years
Languages essential
English

Essential and optional requirements

  • Access
  • Excel
  • Power Point
  • Word
  • Micros

Key tasks

• Welcomes guests and provides a high standard of restaurant service at the F&B point of sale
• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour
• Adopts appropriate service-oriented behaviours and attitudes, focussing on the brand's values: Modernity, Simplicity, Well-being
• Provides a friendly and personalised welcome for guests in line with the brand's service mindset
• Offers attentive service and adapts to any constraints guests may have
• Heeds any remarks made by guests and ensures follow-up
• Establishes good relations with guests, offering advice and fostering customer loyalty
• Knows all about facilities available & promotes the brand and hotel's offer
• Completes the following tasks:
- unloads the deliveries for his/her department
- prepares the point of sale and preparation areas
- welcomes guests and provides waiter service
- cleans and tidies the restaurant and preparation areas after closing
• Before every workshift, finds out about dish composition and any shortages (takes part in briefing and debriefing meetings)
• Organises his/her work to suit fluctuations in numbers, events and guests
• Recognises the different types of clientele and adapts services accordingly, keeping to the basic rules
• Keeps the equipment used in good condition .
• Takes part in meeting the department's targets:
by respecting the procedures and internal audits applicable in the hotel
• Helps manage crockery and appliances by avoiding breakages
• May be asked to help with inventories
• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
• Respects the instructions and safety guidelines for the equipment (s)he uses
• Applies the hotel's security regulations (in case of fire etc)
• Applies the regulations on the sale of alcoholic beverages
• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Ibis' ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme.
• Good interpersonal skills and self-confident
• Guest oriented and service minded, with attention to quality
• Sales oriented
• Dynamic
• Good presentation
• A thorough and organised approach

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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