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3002 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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Job Offer - Sales Manager - Corporate - Sofitel Abu Dhabi Corniche - AccorHotels Jobs

Sofitel

06/02/2018

Sales Manager - Corporate

Job Reference 279353 Profession Sales - Distribution | Sales Manager (m/f)

Hotel or Entity Sofitel Abu Dhabi Corniche Managed hotel

City
ABU DHABI
State
Northern UAE
Country
United Arab Emirates 
Sofitel Abu Dhabi Corniche Sofitel Abu Dhabi Corniche enjoys a
privileged location on the eastern tip
of the Corniche Road, one of the most
prestigious district in the city and full
of the characteristic charm of the seafront.

The establishment is part of the Capital Plaza,
a complex comprising of five buildings. Its
slender, futuristic architecture revisits Art Deco
codes.

The 282 rooms and suites boast a contemporary French design featuring pure line and materials, drawing heavily on oriental influences.
Discover the hotel

Contract

Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 06-03-2018

Contact

Saleh Hamza
H7507-HR5@sofitel.com
+97128137777

Skills

Level of Education
Others
Areas of study
Other
Professional experiences
1 to 2 years
Languages essential
English (Fluent)

Key tasks

SUMMARY OF GENERAL DUTIES

• Adherence to financial budgets within rooms.
• Organization and monitoring of all administrative affairs concerned to the position.
• Close contracts with major key accounts.
• Travel on business trips as and when required.
• Proper grooming at all times
• Attend training classes as per schedule
• Show fullest cooperation and respect within the team and other departments
• Is aware of the daily activities and has product knowledge of all the hotel facilities

DUTIES & RESPONSIBILITIES

• To be totally familiar with hotel products, rates, and promotions at all times.
Maintain up to date understanding of company products and rates and involvement in cross selling of these when required.
• Be aware of the strengths and weaknesses of all competing hotel and restaurant products and provide weekly regular updates after visiting competition hotels allocated for tracking purposes.
• Provide ongoing market intelligence by monitoring business sources and segments.
• Represent hotel at trade fairs, functions and other related events as directed.
• Ensure that sales blitzes in the local city or outstation for the geographic area of responsibility are conducted timely and efficiently.
• Participate in hotel activities including promotions, sales blitzes, entertainment and other operational areas as directed.
• Penetrate and saturate prospective and existing customer organizations for effective multi department selling.
• Service needs of customers by attending to all requests promptly within 24 hours.
• Assist the DOSM in pursuing new market segments to secure sales and prepare proposals for consideration.
• Develop strong, secure and productive business relations with all companies within portfolio under the geographic / market segment allocated.
• Manage expenses of securing business, making it cost effective and within budget guidelines, i.e. travel, entertainment and use of material expenses.
• Positive communication of the hotel image to existing and potential customer at all times.
• Ensure that revenues and / or cost controls are maximized through proactive actions rather than reactive management.
• Handle guest and employee inquiries in a courteous and efficient manner.
• Maximize occupancy and average rate of hotel through creative and selective selling.
• Accurately report the month-end, year-to-date room night and revenue accounts to the DOSM, for revenue increasing opportunities and possible action plans.
• Report on trends in the industry and local markets.
• Budget, plan, and execute cost-effective and productive sales trips at least 45 days prior to your trip.
• Maintain a calendar allowing you to meet all established deadlines and planned sales trips. Regular deadlines include (but are not limited to) the monthly forecast and expect-to-turn reports.
• Maintain accurate information on all new and ongoing leads and accounts, including solicitation efforts.
• Plan and execute cost-effective and productive sales trips into your assigned territory, to improve and increase our penetration of that market.
• Contact and entertain clients during their site visits and through invitations to contacts within his/her respective segment.
• Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time.
• Prepares and transmits the Call Reports on a weekly basis to the DOSM.
• Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor’s sales and promotion efforts, forecast for all sales activities & production/conversion figures. Attends once a month hotel’s Sales/Rooms Division and Credit meeting.
• Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility.
• Establishes and signs contracts considering the official Rate Policy in co-ordination with the DOSM.
• Conducts rate market surveys to advise management of actual market trends.
• Special deals (out of guidelines and rate policy) must in any case be discussed, coordinated and approved prior to offer with the hotel’s management.

GENERAL / MISCELLANEOUS

• To be punctual on duty.
• Be well groomed to the standards laid down. Insist on the same standard for your employees.
• To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures.
• Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director of HR.
• To create an environment which promotes employee morale and encourages the team to have pride in their department with a high level of commitment.
• To promote a helpful and professional image to the customer and give full cooperation to any customer requiring assistance with the prompt, caring and helpful attitude.
• To anticipate the needs of the customer whenever possible, to enhance quality service and in turn enhance customer satisfaction.
• To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To be flexible in assisting in other areas of the Hotel in response to the business and customer needs
• Is familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility.
• Other duties as assigned.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.