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3863 vacancies


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Manager (team leader)
Fixed term contract




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Job Offer - Reservations Agent - Novotel Dubai Al Barsha - AccorHotels Jobs

Novotel

07/10/2018

Reservations Agent

Job Reference 467855 Profession Reservation | Reservations Agent (m/f)

Hotel or Entity Novotel Dubai Al Barsha Managed hotel

City
DUBAI
State
Northern UAE
Region/Country
United Arab Emirates 
Novotel Dubai Al Barsha Designed for natural livingNovotel, the AccorHotels group’s mid-scale brand, has nearly 496 hotels and resorts in 58 countries, located at the heart of major international cities, in business areas and tourist destinations. With a homogenous service in all its hotels, Novotel contributes to the well-being of business and leisure travellers: spacious and adaptable rooms, balanced meals 24/7, meeting rooms, caring staff, dedicated children’s areas and fitness rooms. Novotel hotels are also pioneers of sustainable development by participating in the Green globe global certification programme.
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Contract

Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-11-2018

Skills

Level of Education
Vocational education
Areas of study
Hospitality
Professional experiences
1 to 2 years
Languages essential
English

Essential and optional requirements

Desired candidate should be a Hotel Management graduate with a minimum of 1 year similar experience. Must be computer literate with effective communication skills and an excellent command of written and spoken English.
The ideal candidate will be a hands-on professional with a passion for service quality and excellence. Outgoing, creative and eager to share the HEARTIST philosophy and AccorHotels values with guests and associates.

Key tasks

• Ensure all booking enquiries are responded timeously and efficiently
• Contributes globally to guest satisfaction through the quality of his/her work and HEARTIST behavior
• Maximize occupancy by ensuring high conversion of enquiries into bookings.
• Promotes a positive image of the hotel at all times
• Ensure all documents are filed properly and files are labeled clearly
• Provide daily, weekly and monthly reports as required

At Novotel, we grow faster

Feel fully responsible, be autonomous, adaptable, professional, have a love of adventure and a desire to stretch your limits: that’s the Novotel spirit.
An international brand with a network of 400 hotels in 60 countries, Novotel’s success is due to the professionalism and enthusiasm of its 30 000 employees who have been embodying the brand’s ideals for over 40 years.

DNA of the brand, innovation is at the heart of the promise made to employees: "At Novotel, we grow faster". To transform this promise into reality, Novotel has implemented a unique human resources policy declined around five main professional career paths. Novotel accompanies each employee throughout their career. Integration, geographic mobility, bridging provision, skills development… everyone is given the opportunity to progress quickly and go further. Impossible is not Novotel.

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