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2809 vacancies


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Manager (team leader)
Fixed term contract




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Job Offer - Bell Man(RUSSIAN SPEAKER) - Marjan Island Resort & Spa Managed by AccorHotels - AccorHotels Jobs

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11/11/2017

Bell Man(RUSSIAN SPEAKER)

Job Reference 271567 Profession Reception | Night Audit (m/f)

Hotel or Entity Marjan Island Resort & Spa Managed by AccorHotels Managed hotel

City
Ras Al Khaimah
State
Northern UAE
Country
United Arab Emirates 
Marjan Island Resort & Spa Managed by AccorHotels The Marjan Island Resort & Spa managed by Accor is a five star luxury resort featuring 300 quality standard rooms and suites, as well as an all day dining restaurant, 4 specialty restaurants, one ballroom and seven meeting rooms as well as an extensive spa area. The resort is located in the leading tourist and hospitality destination Marjan Island, located in the southwest of Ras Al Khaimah.
Discover the hotel

Contract

Job Level Job
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 12
Status Full Time
Anticipated Start Date 09-12-2017

Skills

Level of Education
Master / MBA
Areas of study
Hospitality Management
Professional experiences
3 to 5 years
Languages essential
English (Primary tongue)
Arabic (Notions)
Optional languages
Russian (Intermediate)
Other (Working level)

Essential and optional requirements

• Minimum 2 years' previous management experience as Bell Boy
• Degree or Diploma in Hospitality Management is an asset
• Exceptional interpersonal and organizational skills; written and verbal communication skills
• Computer proficiency in the Windows environment (Word, Excel, PowerPoint)
• Enthusiastic team player, with strong self initiative
• Strong guest service orientation and training skills background required.
• Ability to work independently and prioritize responsibilities

  • Excel
  • Power Point
  • Word
  • Photoshop
  • Fidélio
  • Micros
  • TARS
  • Opéra

Key tasks

 Ensure that the Lobby and front entrance are kept clean, paying special attention to all glass areas and the main doors as well as emptying ashtrays when required.
Collect messages from Marian Service Centre and record them in the recording book. Messages should then be delivered in the required standard time.
Ensure that all deliveries for Guests and colleagues are correctly recorded and then delivered to the correct destination in a timely fashion.
Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Concierge or Duty Manager.
Undertake the duties and responsibilities of the Doorman, as directed by the Concierge and/or Duty Manager.
Ensure all luggage is collected from guestrooms within the standard time.
Ensure that all luggages is delivered immediately as instructed by Duty Manager or Concierge and placed in the room to the correct standard.
Handle all Guest property with extreme care.
To assist with room changes as directed by the Duty Manager.
Ensure that all long term Guest luggage is stored correctly and receipted in the correct manner.
Ensure that guest elevators are only used when is absolutely necessary and when deliveries to guestrooms are of an urgent nature - this will be deemed by the Concierge.
To assist in the departmental training of new colleagues
Be aware of all functions that are taking place in the hotel and to direct guests to the correct destination.
Display an attitude of friendliness, courtesy and sincerity to all Guests (both internal and external), making them feel welcome and at ease, using guest names at every given opportunity
Be fully aware of all restaurants and services in the Hotel, being knowledgeable of opening times, type of cuisine and dress code.
Maintain amicable and co-operative working relations with other departments in the Hotel.
Comply with all Health and Safety legislation, using working practices that are safe and sensible to your colleagues and to yourself
Be aware of the departmental schedule and to always be on time for duty