Why did you choose the hospitality industry?
Rashmi
GUNTREDDY: I chose to work in the hospitality industry because I am a complete
people person. Also, because of my roots. Coming from India, I grew up with the
Sanskrit saying- ATATHI DEVO BHAVA, meaning guests are god.
Stéphane
ANDRIANASOLO: I was born and raised in Madagascar, an island located in the
Indian Ocean. I was convinced that tourism was an undeniable asset for the
region, which is why I decided to follow this path. It is going to be a long
haul process, but I wish this region would see its tourism industry growing a
little bit more. That is my main purpose.
Why did you choose to work at Accorhotels?
S.A: I
reckon hospitality is the heart of tourism, you cannot conceive tourism without
hospitality. AccorHotels in one of the biggest groups in the world, combining
service quality and Innovation, always aiming to go further.
Internships
for AccorHotels have enabled me to make a 5-year trip around the world. I have
shown people how hard work can lead you to where you want to go. Who thought a
little boy from an island would go so far? I hope I can be an example for
others.
R.G: I
chose AccorHotels because France is a melting pot of various cultures,
languages and religions and for me it was a dream come true to be working for
the biggest group creating augmented hospitality. It is exciting to know that
you are working for a group that is spreading smiles and connecting hearts all
around the world while empowering people with trustworthy services wherever
they go.
Rashmi, you work as school relations and
partnerships assistant, what does that entail?
RG: Our
team School Relations and Partnerships manage and keep in close contact with all
the partnered schools worldwide.
My daily
missions involve helping the managers to identify driven and enthusiastic young
talents, assisting them and integrating them in to the AccorHotels group. On a
daily basis, I also interact with students and organize events, school visits
and Meet-Ups.
By the way,
we have our next Meet-Ups with Sébastin Bazin Chairman & CEO of AccorHotels
on Wednesday 19th of September 2018 at our headquarters in Issy les Moulineaux,
Sequana, at 6:30pm. #savethedate and come check it out!
Stéphane, you are in Guest Relations, and
Rashmi you work in School Relations and Partnerships at the head office. What
are your everyday challenges?
SA: Every
new day brings new challenges. You have to be patient yet creative, especially
when facing clients. I listen to their needs and complaints, and I find
solutions contacting all the other services. I cannot stay in a bubble – I have
to know what everyone in the hotel does, and puzzle together a response that
makes the guest happy.
RG: Networking
across cultures can sometimes be challenging as there are cultural differences
that you do not immediately identify, but you learn on your way through.
How have you grown and what have you learned so
far?
RG: As a
new member of the AccorHotels Family, my journey so far has been short yet
enriching as there is something new to learn every day. However, my greatest
learning experience came from an immersion opportunity held at Pullman Bercy
for 3 days where we got a chance to work and experience the different job roles
in the hospitality industry.
SA: I would
say that the only limit to your achievements is your willingness to work hard
for them.
Where would your dream job be located? What
would you like to do in 10 years?
SA: I would
like to come back to my region – the Indian Ocean, and contribute to the
development of AccorHotels in the area. In ten years, if I’m ambitious, I would
love to be a regional director in the Indian Ocean.
RG: To be
in a positon where I can make real difference through my work for the group and
the society.
As a millennial, what does ideal company look
like?
RG: As a
millennial, an ideal company in my perspective needs to be sustainable,
innovative and technologically driven with a human face.
SA: A
company which goes forward without erasing people’s talent.
