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2970 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - Receptionist - ibis Wellington - AccorHotels Jobs




Job Reference 279214 Profession Reception | Receptionist (m/f)

Hotel or Entity ibis Wellington Managed hotel

North Island
New Zealand 
ibis Wellington Wellington , New Zealand’s capital set on the edge of a stunning harbour and surrounded by rolling hills, it's a city waiting to be explored!!! Located in the heart of Wellington’s central business district… Within walking distance to Te Papa Museum, Westpac Stadium, The Waterfront and plenty of shopping. Ibis Wellington is a 200 bedroom property with a 90 seat restaurant.
Discover the hotel


Job Level Job
Fixed-term contract: No
Status Part Time
Anticipated Start Date 19-02-2018


Crystal Sisavath
04 495 1086


Level of Education
Areas of study
Professional experiences
1 to 2 years
Languages essential
English (Fluent)

Essential and optional requirements

  • Excel
  • Word
  • Fidélio
  • TARS
  • Opéra

Key tasks

Main Purpose of the Job
Provide guests with friendly and efficient service related to arrival, departure and any guest queries.

Key Duties
Ensure professionalism and accuracy with information and billing during arrival and departure.
Achieve an accurate and logical work sequence.
Follow procedures for cash and security on front desk.
Ensure reservations have correct tariffs and up-sells.
Ensure messages are accurate and passed on promptly.
Provide business centre services as required, with correct charges posted for guests.
Positively respond to all queries (both internal and external), redirect to departments as required.
Maintain a positive selling approach to maximise yield in both occupancy and rates.
Any other reasonable request as required by your Supervisor or Hotel Management.

- Minimum hotel reception experience preferable or a hospitality graduate

- Communication Skills
- Customer Service
- Cash Handling Experience
- Time Management Skills
- Flexibility

Ibis and its people

Simplicity, Modernity, Well-being

Acteurs, the Ibis staff training and professional development programme, enables staff to:
- become more professional by acquiring new skills,
- learn a second profession,
- be more independent in guest relations,
- receive recognition for their skills