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3214 vacancies


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Manager (team leader)
Fixed term contract




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Job Offer - multiskilled team member - IBIS STYLES MANCHESTER PORTLAND - AccorHotels Jobs

ibis Styles

09/02/2018

multiskilled team member

Job Reference 279666 Profession Reception | Multi-task receptionist (m/f)

Hotel or Entity IBIS STYLES MANCHESTER PORTLAND Managed hotel

City
Greater Manchester
State
North West (England)
Country
United Kingdom 
IBIS STYLES MANCHESTER PORTLAND Right in the heart of Manchester’s thriving city centre, overlooking Piccadilly Gardens, Manchester Portland is an elegant Victorian hotel and one of the premier hotels in the city.
We’re just a short walk from Manchester Piccadilly railway station and a mere stroll from the popular Arndale Centre – a haven for shoppers – while world-class attractions such as the Lowry Centre and Old Trafford are within easy reach, too.
We have 229 bedrooms, all light, airy and stylish, and designed with your comfort in mind.
In site is the first Jamboree restaurant & bar outside of London.
Discover the hotel

Contract

Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-03-2018

Contact

Katarzyna Bartosiak
HA0H5-FO@ACCOR.COM
0161 246 3400

Skills

Level of Education
Others
Areas of study
Hospitality
Professional experiences
1 to 2 years
Languages essential
English (Fluent)
Optional languages
French (Working level)

Essential and optional requirements

  • Excel
  • Fidélio
  • Micros
  • TARS
  • Opéra
  • FOLS

Key tasks

PERSONALITY AND SKILLS

We are looking for a Guest Service Team Member (Reception) who can inspire our team, and wants to be inspired.
We believe that having the right personality is more important than industry experience. Smiley, open, approachable – that’s how we describe our team so we’re looking for someone who fits that bill. Someone who can connect with every guest, creating experiences and most importantly, memorable stays.

We want the best people on our team and the best way to do that is to look after them.

To us, it’s as important that you enjoy your time at the hotel as the guests. To make you feel welcome so that you can welcome others. To make you feel valued and give you every opportunity to grow, both professionally and personally.

Great talent deserves great rewards. Here’s just some of what’s in store:
• Training and Career development opportunities
• Meals on duty
• Discounts at our hotels worldwide (we’re in 94 countries!)
• Free stays at any of our AccorHotels throughout the UK & Ireland*
• And the list goes on; discounts with Europe car, Emirates, Merlin Entertainment and Eurostar…

MISSION:

As a Guest Services Team Member you will be the first face our guests see when they arrive. The warm smile and warm welcome that gets their stay off to a great start.
At Ibis Styles you’ll have the freedom to take initiative, going above and beyond to make each guest’s stay individual and memorable, while surrounded by a friendly team that supports you.
You will be the port of call for guests, taking inquiries and reception duties in a relaxed but professional manner.

In addition to this you will support our Reservations team on site too.

Above all, we’re looking for someone who wants to be part of a friendly and ambitious team. Someone who has a passion to help us grow and grow in return.

SPECIFIC REQUIREMENTS

Eligible to work in the UK
Good communication skills

ibis Styles and its people

Simplicity
Working procedures are simple and thorough.
The uniform is relaxed and comfortable.

Quality
Extended multi-skill training designed to create all-round.

Sociability and accessibility
Hotels on the human scale: every manager is accessible to staff and leads his or her team as a family.
The customers are accessible, the contacts are numerous and pleasant.