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2838 vacancies


Working time
Manager (team leader)
Fixed term contract




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Job Offer - Guest Service Agent - Sofitel Cairo Nile El Gezirah - AccorHotels Jobs

Sofitel

06/11/2017

Guest Service Agent

Job Reference 271010 Profession Reception | Receptionist (m/f)

Hotel or Entity Sofitel Cairo Nile El Gezirah

City
CAIRO
State
North Egypt
Country
Egypt 
Sofitel Cairo Nile El Gezirah Sofitel Cairo El Gezirah
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Contract

Job Level Job
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 6
Status Full Time
Anticipated Start Date 01-12-2017

Skills

Level of Education
Bachelor / Licence
Areas of study
Hospitality
Professional experiences
1 to 2 years
Languages essential
Arabic (Primary tongue)
English (Working level)
Optional languages
French (Primary tongue)

Essential and optional requirements

  • Excel
  • Power Point
  • Word
  • Fidélio
  • Opéra

Key tasks

You ensure that all runs smoothly during the customer's stay. You are involved from the customer's arrival in the hotel, through to their paying and check-out. Other duties: - Answering the telephone and taking reservations - Handling the cash register and billing - Keeping the accounts - reimbursements, payment of deferred travel agency invoices...

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.