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2852 vacancies

Working time
Manager (team leader)
Fixed term contract

Education level

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Job Offer - General Manager - Raffles Shenzhen - AccorHotels Jobs



General Manager

Job Reference 266066 Profession Hotel and site Managers | General Manager (m/f)

Hotel or Entity Raffles Shenzhen

South China
Raffles Shenzhen Raffles Shenzhen will be located in the Shenzhen Bay Financial Centre, with direct connections to the new Qianhai Economic Zone. And with the Hong Kong Bridge and border crossing just opposite, it will only be a 30 minutes’ drive from Central, Hong Kong. The hotel will feature 168 spacious and luxurious guestrooms, as well as 132 branded residences all with expansive views. There will be a choice of five restaurants and bars, private meeting and event spaces for business meetings and social gatherings, as well as a Raffles Spa. With a scheduled opening of 2019, Raffles Hotel and Residences Shenzhen will occupy the top floors of an 80-storey tower in the new One Shenzhen Bay development.
Discover the hotel


Job Level Job/Expatriate work status More information
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 36
Status Full Time
Anticipated Start Date 30-11-2017


Du Alpha


Level of Education
Bachelor / Licence
Areas of study
Professional experiences
More than 20 years
Languages essential
English (Primary tongue)

Essential and optional requirements

Minimum of 10 years’ operational management experience in luxury hotels’ operations.
Demonstrated results-driven leadership.
Reliable, organized and pro-active with strong communications skills.
Prior experience in an AccorHotels-managed hotel is a must.
China experience is preferable.
Fluent English is a must; other languages would be an asset.
Pre-opening experience is a plus.

Key tasks

Increases and maintains the value of the asset. Owns and manages the relationship with owner.
Is directly responsible for the sales and revenue management strategy and implementation of the hotel.
Manages the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality.
Coordinate pre-opening and OS&E plans and budgets.
Manages performance across all departments’ levels, as well as trains, develops, coaches and counsels and conducts performance evaluations
Responsible for setting up SOPs and operations standards.
Interacts in a positive way with all team members to ensure a luxury guest experience.

Raffles Hotels & Resorts continues to grow, with new openings in Warsaw, Shenzhen, Suzhou, Jeddah and Sharm El Sheikh Egypt. Growth at Raffles is a considered approach to collaboration with the right development partner and owner, for a property with the right quality, in the right location. Raffles has particular expertise in interpreting the heritage of Raffles for both new builds and for the restoration of heritage icons and as a priority, the brand looks to development opportunities in global gateway destinations such as London, New York City, Los Angeles, Hong Kong and Tokyo.