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2853 vacancies

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Manager (team leader)
Fixed term contract

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Job Offer - General Manager - Pullman Auckland - AccorHotels Jobs



General Manager

Job Reference 271187 Profession Hotel and site Managers | General Manager (m/f)

Hotel or Entity Pullman Auckland Managed hotel

North Island
New Zealand 
Pullman Auckland As one of Auckland’s premium accommodation and Meetings & Events hotspots, Pullman Auckland hosts 340 rooms, 16 meeting spaces catering for up to 1000 delegates including the magnificent Princes Ballroom and Exhibition Space – The Gallery. Tapestry Dining and Omni Bar showcasing a large variety of stunning Food & Beverage offerings.
Discover the hotel


Job Level Job
Fixed-term contract: No
Status Full Time
Anticipated Start Date 01-12-2017


Level of Education
Areas of study
Hospitality Management
Professional experiences
6 to 10 years
Languages essential
English (Primary tongue)

Essential and optional requirements

To be successful in this role you must have:

Previous experience as a General Manager, 8 – 10 years minimum; responsible for multiple outlets and/or business units
A commitment to exceeding guests experience at every opportunity
Demonstrated high level of sales and marketing acumen
Ability to think outside the square – essential for the variety of events which take place at Pullman
Strong communication and consultation skills
Superior revenue management skills with proven positive results against market competitors
Proven ability to leverage business results and performance across all market segments
Experience in reporting and managing owner relationships
Demonstrated ability to develop team members and engage
Demonstrate the ‘art of being a true hotelier’ presence within operations
Project management ability

  • Excel
  • Power Point
  • Word
  • Micros
  • TARS
  • Opéra

Key tasks

Based at the largest AccorHotels property in Auckland, the General Manager will be responsible for the planning and managing of the operations to increase and maintain the value of the asset and property image in connection with the hotel environment, by achieving customer satisfaction (guests, employees, corporate and owners), commercial and marketing strategy as well as innovating hospitality service while meeting/exceeding financial goals.

The General Manager will be responsible for leading the way as one of Auckland’s most reputable hotels in both our business achievements and the service philosophy the team delivers with each and every guest interaction.
This senior role is responsible for the overall management and business performance of the only Pullman hotel in New Zealand. This includes being responsible for the sales and revenue management strategy and implementation at the hotel.

This role is also directly responsible for owning and managing the relationship with the owner of the property and managing the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality.
The General Manager is also responsible for working with your team to maximise and develop team engagement, while lifting levels of service delivery. This is an opportunity for a General Manager with passion to lead AccorHotels largest hotel in Auckland.

Pullman and its people

The Pullman promise is built around its three values: commitment, adaptability and creativity, and these are orchestrated throughout the hotel by a specific human resources and management policy:

• Body & Soul, the service attitudes model developed by Pullman

• Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions

• A Pullman “school” of leadership, focusing on creativity.