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2629 vacancies


Working time
Manager (team leader)
Fixed term contract




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List of vacancies - Customer Experience and Loyalty - AccorHotels Jobs


36 vacancies found

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    • + / - 15/12/2017
    • EXECUTIVE BUTLER
    • Novotel Danang Premier Han River
      Managed hotel
    • Novotel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Primary tongue)

      Key tasks

      • Be fully aware of the Novotel Danang Premier products and especially the Premier Lounge, concept, product, procedures and standards.
      • Provides exceptional, friendly, courteous and professional guest service at all times.
      • Maintains a smooth operation in Premier Lounge especially during breakfa...
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    • + / - 14/12/2017
    • Concierge H/F
    • PARIS
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        French (Primary tongue)
        Optional languages:
        English (Working level)

      Key tasks

      Votre rôle sera de prendre en charge les demandes de nos membres dans le respect de notre charte qualité et de nos engagements de service.
      Vous identifierez le besoin client, le conseillerez et lui apporterez des conseils personnalisés, des recommandations pertinentes et/ou la solution adaptée.
      ...
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    • + / - 14/12/2017
    • Concierge Assistant H/F
    • PARIS
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        French (Primary tongue)

      Key tasks

      Premier point de contact du Service de Conciergerie, votre rôle sera de prendre en charge les demandes de nos membres dans le respect de notre charte qualité et de nos engagements de service.
      Pour mener à bien les requêtes dans les délais impartis, vous identifierez le besoin client, le conseille...
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    • + / - 14/12/2017
    • Concierge de Nuit H/F
    • Paris
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        French (Primary tongue)

      Key tasks

      Votre rôle sera de prendre en charge les demandes de nos membres selon leurs souhaits tout en respectant notre charte qualité et les délais impartis.
      Vous gérerez le ciblage du besoin client, les conseils personnalisés, les recommandations, les réservations ou achats éventuels puis effectuerez un...
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    • + / - 14/12/2017
    • Assistant Relations Membres H/F
    • PARIS
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        French (Primary tongue)

      Key tasks

      En tant qu’Assistant Relations Membres, vous serez en charge de :
      •Présenter le service de conciergerie aux membres et recueillir leurs centres d’intérêts ;
      •Créer les fiches membres et les requêtes dans notre CRM ;
      •Gérer les demandes liées aux envois d’animations ;
      •Gérer les réclamations ;
      •...
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    • + / - 14/12/2017
    • Assistant Guest Relation Manager
    • Novotel Samui Resort Chaweng Beach Kandaburi
      Managed hotel
    • Novotel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Primary tongue)
        French (Notions)
        Optional languages:
        Other (Notions)
        German (Notions)

      Key tasks

      • To assist Management in increasing the Hotel’s profitability.
      • To supervise staff within the section.
      • To assist guest and ensure their stays at the hotel are comfortable and an experience to remember.
      • Having a positive attitude towards work, be self-disciplined and self-motivated, set a go...
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    • + / - 11/12/2017
    • Front Office Supervisor
    • Pullman Kuala Lumpur City Centre Hotel and Residences
      Hotel as part of a franchise network
    • Pullman
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Primary tongue)

      Key tasks

      • To handle complaints and provide assistance to resolve problems immediately during the absence of the Assistant Manager.
      • Maintain good knowledge of Opera System, other equipment and periodically train the Guest Services Assistants in this area.
      • Investigate any cash shortages and overages whi...
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    • + / - 11/12/2017
    • Welcomer
    • Pullman Kuala Lumpur City Centre Hotel and Residences
      Hotel as part of a franchise network
    • Pullman
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Primary tongue)

      Key tasks

      · Handles all guest requests efficiently, friendly and with a smile at all times.
      · Ensures that all message, parcels, telexes and faxes are delivered as per the Hotel’s policy.
      · Attends to Hotel guests for registration, inquiries, key handling, messages and all related matters.
      · Answers the te...
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    • + / - 08/12/2017
    • Guest Relation Officer
    • La Veranda Resort Phu Quoc - MGallery by Sofitel
      Hotel as part of a franchise network
    • MGallery
      • Job Level: Job/Foreigner under local employment status
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Primary tongue)
        Optional languages:
        French (Working level)
        German (Working level)

      Key tasks

      Ensure that all guests who visit the property receive a level of service and hospitality that exceed their expectations by giving an added value experience through attention to details and continuous customer focus See the vacancy

    • + / - 07/12/2017
    • Responsable Animation Digitale
    • Siège Sequana
    • AccorHotels
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Primary tongue)

      Key tasks

      Le Responsable Animation Digitale est responsable de la planification, de la mise en œuvre, du suivi et de l’optimisation de la performance de l’animation des canaux web et web mobile.
      Il est le contact-clé des équipes Le Club AccorHotels et Web [e-commerce, marketing relationnel, mobile, espace c...
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