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3253 vacancies


Working time
Manager (team leader)
Fixed term contract




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List of vacancies - Customer Experience and Loyalty - AccorHotels Jobs


31 vacancies found

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    • + / - 24/02/2018
    • Guest Experience Associate
    • Novotel Bengaluru Techpark
      Managed hotel
    • Other Brands
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        Armenian (Fluent)

      Key tasks

      Reviews and communicates the Brand Assurance Program and all new brand/quality initiatives effectively to all stakeholders.
      Responsible for implementation and application of Local Measure along with E-commerce or Marketing team
      Maintains direct contact with guests to collect direct feedback and fa...
      See the vacancy

    • + / - 23/02/2018
    • Stagiair(e) Manager on Duty
    • ibis Schiphol Amsterdam Airport
    • ibis
      • Job Level: Training/Trainee
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 6
        Working time : Full Time
        Languages essential:
        Dutch (Fluent)
        English (Working level)

      Key tasks

      Wil jij werken in het grootste hotel in de BeNeLux met 644 kamers direct gelegen op Schiphol? Is jouw werkdag pas geslaagd als iedere gast rondloopt met een grote glimlach? Ben jij een enthousiaste teamplayer die afdelingen met elkaar in verbinding brengt en kun jij out of the box en in mogelijkhede... See the vacancy

    • + / - 23/02/2018
    • Guest Service Manager
    • ibis Birmingham Airport - NEC (new ibis rooms)
    • ibis
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)
        Optional languages:
        French (Working level)

      Key tasks

      Walking around your hotel, you will support the team to deliver unforgettable welcome, be there in key moments and create truly exceptional memories.
      You will oversee day to day operations with your natural enthusiasm and organisation.
      You will guest communication channels be responsible for plan...
      See the vacancy

    • + / - 23/02/2018
    • STAGIAIRE RELATION CLIENTELE-RECEPTION
    • Scribe Paris Opera by Sofitel
      Managed hotel
    • Sofitel
      • Job Level: Training/Trainee
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 6
        Working time : Full Time
        Languages essential:
        French (Fluent)
        English (Working level)

      Key tasks

      L'hôtel Scribe 5* Luxe 213 chambres, Suites et Duplex, Room Service 24/24, salles de séminaires, Restaurant "le Lumière", Bar « L’obscur », Salon de Thé situé quartier Opéra recherche un(e) Stagiaire pour 6 mois minimum avec convention de stage (non logé, indemnité de stage légale) à partir d'avril ... See the vacancy

    • + / - 23/02/2018
    • Guest Relations Supervisor
    • Novotel Bangkok Fenix Silom
      Managed hotel
    • Novotel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        Thai (Fluent)
        English (Fluent)

      Key tasks

      Guest Relations Supervisor
      - At least 1-2 years experiences in hotel
      - Strong in English & Thai language
      - Service mind
      - Able to work under pressure
      See the vacancy

    • + / - 22/02/2018
    • Front Office Supervisor
    • Pullman Kuala Lumpur City Centre Hotel and Residences
      Hotel as part of a franchise network
    • Pullman
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

      • To handle complaints and provide assistance to resolve problems immediately during the absence of the Assistant Manager.
      • Maintain good knowledge of Opera System, other equipment and periodically train the Guest Services Assistants in this area.
      • Investigate any cash shortages and overages whi...
      See the vacancy

    • + / - 22/02/2018
    • Concierge Trilingue (Allemand, Anglais, Français) H/F
    • Paris
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        German (Fluent)
        English (Working level)
        French (Working level)

      Key tasks

      Votre rôle sera de prendre en charge les demandes de nos membres dans le respect de notre charte qualité et de nos engagements de service.
      Vous identifierez le besoin client, le conseillerez et lui apporterez des conseils personnalisés, des recommandations pertinentes et/ou la solution adaptée.
      ...
      See the vacancy

    • + / - 20/02/2018
    • Director of Customer Loyalty & Partnerships
    • AccorHotels Head Office UK & Ireland
    • AccorHotels
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

      Purpose of role:
      • Own the UK&I customer and loyalty vision and roadmap across the business (UK and global key stakeholders)
      • Develop the UK customer activation and retention strategy
      • Lead the partnerships strategy for the UK region
      • Drive in hotel quality and customer services
      Key re...
      See the vacancy

    • + / - 19/02/2018
    • Guest Experience Manager H/F
    • Sofitel Brussels Le Louise
      Managed hotel
    • Sofitel
      • Job Level: Job
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 3
        Working time : Full Time
        Languages essential:
        French (Fluent)
        English (Working level)
        Dutch (Intermediate)

      Key tasks

      MISSION
      Vous assurez le bien-être des clients tout au long de leur séjour. Vous répondez aux demandes des clients, tout en ajoutant des recommandations et une touche personnelle, afin de développer la satisfaction des clients dans le cadre des Standards Sofitel. Vous êtes en mesure d'inspirer le...
      See the vacancy

    • + / - 19/02/2018
    • Program Manager H/F
    • Paris
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        French (Fluent)
        English (Working level)

      Key tasks

      En tant que Program Manager, vous serez en charge des missions suivantes :
      - Assister le directeur de programme dans le pilotage opérationnel et le management des équipes (4 sites Worlwide, 200 personnes)
      - Effectuer des reporting de l’activité
      - Mettre en place de nouveaux process pour optimis...
      See the vacancy