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4848 vacancies


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Manager (team leader)
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Job Offer - Assistant Housekeeper - Sofitel Singapore City Centre - AccorHotels Jobs

Sofitel

09/11/2018

Assistant Housekeeper

Job Reference 462115 Profession Housekeeping | Assistant Housekeeper (m/f)

Hotel or Entity Sofitel Singapore City Centre Managed hotel

City
SINGAPORE
State
Singapore
Region/Country
Singapore 
Sofitel Singapore City Centre World Class Hotels & French EleganceSofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality and excellence. Whether situated in the heart of a major city like Paris, London, New York or Beijing, or nestled away in a country landscape in Morocco, Egypt, Fiji Islands or Thailand, each Sofitel property offers a genuine experience of the French “ art de vivre”.Sofitel and its Ambassadors link the world with French Elegance across a collection of unique addresses offering their guests and partners a personalized service enriched with emotion, performance and a passion for Excellence.
Discover the hotel

Contract

Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 03-12-2018

Skills

Level of Education
Others
Areas of study
Hospitality Management
Professional experiences
3 to 5 years
Languages essential
English

Key tasks

Job Responsibility:
• Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen.
• Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort.
• Ensure that Room Attendants’ cleaning quota, linen count and missing items are accurate.
• Monitor Housekeeping ambassadors’ performance to ensure that guests receive prompt and courteous service.
• To supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual.
• Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required.
• Plan and organize regular departmental training for all staff, especially new staff, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge.
• Assist in the preparation of the hotel strategic plan, goals program, and the Housekeeping Departmental Budget.
• Ensure that the Department's Operational Budget is strictly adhered to and that all costs are strictly controlled.


Position Requirements:
• Diploma in Hotel Management or related field preferred.
• 3 years of related work experience in the hospitality industry.
• Good organizational skills, ability to prioritize workload & work within tight deadlines.
• Good leadership with strong interpersonal skills and the ability to train and develop team members. Able to create positive and effective working relationships with both guests and team members.

Sofitel and its Ambassadors

The Sofitel brand is based on three core values guaranteed by each employee every day:
A Passion for Excellence, an Essence of Pleasure and a Spirit of Openness.

Through their actions and know-how, the Men and Women that are the creators of Sofitel’s luxury, offer clients a highly personalised service. By transforming every detail into a unique moment of pure comfort and elegance, they create and nurture a relationship with their guests.
The Sofitel values are also at the heart of the communication between employees. It is the legacy received and transmitted by all those involved in the brand to guarantee the continuity of the Sofitel spirit in the hotels and headquarters.