By continuing your navigation without changing your cookie settings, you accept the use of cookies to analyse and measure audience, attendance, navigation and redirection from external websites. To learn more about the policy, please Click here.X

0

3179 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

Search by :

Job Offer - Guest Relation Officer - Mercure Danang French Village Bana Hills - AccorHotels Jobs

Mercure

27/01/2018

Guest Relation Officer

Job Reference 275434 Profession Reception | Multi-task receptionist (m/f)

Hotel or Entity Mercure Danang French Village Bana Hills Managed hotel

City
Da Nang
State
Central
Country
Vietnam 
Mercure Danang French Village Bana Hills The Mercure Danang French Village Bana Hills is located on the top of Bana Hills, which will bring guests an amazing trip by 20 minutes cable car. Works on a six-hectare area that consists of 20th century's French styled castles and houses on popular tourist mountain Bana, you will be immersed in French architecture with Vietnamese hospitality.
Discover the hotel

Contract

Job Level Job/National under local employment status (or Foreigner already entitled to be recruited for this role) More information
Fixed-term contract: No
Status Full Time
Anticipated Start Date 30-01-2018

Contact

An Ngo (Ms.)
h8488-hr@accor.com
0286 3799 888

Skills

Level of Education
Vocational education
Areas of study
Hospitality
Professional experiences
1 to 2 years
Languages essential
Vietnamese (Fluent)
English (Fluent)

Essential and optional requirements

  • Access
  • Excel
  • Opéra

Key tasks

You take care of the different services available to customers (reception, reservation, breakfasts, bedrooms, toilets…), participate in maintaining existing customers, may be required to handle objections and customer complaints and must always inform the Hotel manager. You participate in market place synergy by applying inter-hotel referrals, handle invoicing and taking payments, checking cash amounts and ensuring the security of funds. You may be required to close the day's accounts and check deliveries, to participate in cleaning the hotel and its surroundings according to hygiene rules and regulations, in technical maintenance of the hotel and the durability of materials and the safety of persons and belongings within the hotel.

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.