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4874 vacancies


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Manager (team leader)
Fixed term contract




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List of vacancies - Customer Experience and Loyalty - AccorHotels Jobs


45 vacancies found

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    • + / - 22/05/2018
    • DIRECTOR OF LOYALTY - MALAYSIA, INDONESIA & SINGAPORE
    • AccorHotels Corporate Office Jakarta
    • AccorHotels
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 12
        Working time : Full Time
        Languages essential:
        Bahasa Indonesia (Fluent)
        English (Working level)

      Key tasks

      - Lead the development and deployment of regional loyalty strategy from acquisition to activation, member engagement & retention targeted to each Le Club AccorHotels member profile behaviour, leveraging AccorHotels digital solutions, loyalty platforms and assets to deliver a fully integrated, locali... See the vacancy

    • + / - 21/05/2018
    • Recreation Manager
    • Novotel Bali Nusa Dua Hotel & Residences
      Managed hotel
    • Novotel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 24
        Working time : Full Time
        Languages essential:
        Bahasa Indonesia (Fluent)
        English (Working level)

      Key tasks

      • To develop and monitoring the departmental policies and procedures to ensure exemplary standards of guest service in all recreation area
      • To develop effective, comprehensive and ongoing training programs for Kids Club, Fitness Centre; pool, beach, tour desk and activities team.
      • Participate ...
      See the vacancy

    • + / - 19/05/2018
    • Management Trainee Front Office / Food & Beverage
    • ibis Samui Bophut
      Hotel as part of a franchise network
    • ibis
      • Job Level: Training/Management trainee
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 6
        Working time : Casual
        Languages essential:
        English (Fluent)
        Optional languages:
        French (Working level)
        Mandarin (Working level)
        Russian (Working level)

      Key tasks

      - Guest relations
      - Assisting to lead and supervise Front Office / Food & Beverage operation
      - Quality management systems (Brand & Financial audits)
      - Month End reports & analysis
      - Online reputation management
      - Involvement in CSR projects (Planet 21)
      See the vacancy

    • + / - 18/05/2018
    • Asst Concierge
    • Sofitel Singapore City Centre
      Managed hotel
    • Sofitel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

      Provide courteous and professional service to both guests and customers of the Hotel.
      Assist with car / hotel doors and guest luggage.
      Accepts luggage and parcels for safekeeping and ensure that at all times it is recorded properly.
      Ensure timely delivery of all guest luggage
      Maintain appropria...
      See the vacancy

    • + / - 17/05/2018
    • Concierge Trilingue (Allemand, Anglais, Français) H/F
    • Paris
    • John Paul
      • Job Level: Job
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        German (Fluent)
        English (Working level)
        French (Working level)

      Key tasks

      Votre rôle sera de prendre en charge les demandes de nos membres dans le respect de notre charte qualité et de nos engagements de service.
      Vous identifierez le besoin client, le conseillerez et lui apporterez des conseils personnalisés, des recommandations pertinentes et/ou la solution adaptée.
      ...
      See the vacancy

    • + / - 17/05/2018
    • Director of Fun
    • Novotel Phuket Karon Beach Resort And Spa
      Managed hotel
    • Novotel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        Thai (Fluent)
        English (Fluent)

      Key tasks

      Primary Responsibilities
      Ensure the Recreation Operation
      • Maintain a high standard at Siam Adventure Club and smooth operation of all events and activities of each hotels
      • Ensure that the guest is at the center of every single strategic initiative, project or activities at Siam Adventure Cl...
      See the vacancy

    • + / - 17/05/2018
    • Guest Experience Coordinator
    • Sofitel Singapore City Centre
      Managed hotel
    • Sofitel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

       Monitor and respond to guest feedback back via email/online.
       Coordinate with Front Office and Guest Experience section heads on pre arrival arrangement for VIP/Members guest.
       Coordinate the Special experience/moment for VIP arrival and Long Stay guest.
       Preparation of personalise welcome c...
      See the vacancy

    • + / - 17/05/2018
    • Club Operations Executive
    • Sofitel Singapore City Centre
      Managed hotel
    • Sofitel
      • Job Level: Job/National under local employment status (or Foreigner already entitled to be recruited for this role)
        Fixed-term contract: No
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

      Job Responsibility:
      • Responsible for providing front office service to the club guests, including check in and check out for the guests and providing the food & beverage service for them at the Club Millesime.
      • Greet and serves guests courteously and professionally.
      • Serve food and beverage ...
      See the vacancy

    • + / - 16/05/2018
    • Front office management trainee
    • Sofitel Jinan Silver Plaza
      Managed hotel
    • Sofitel
      • Job Level: Job/Foreigner under local employment status
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 12
        Working time : Full Time
        Languages essential:
        English (Fluent)
        Optional languages:
        French (Intermediate)

      Key tasks

      Represent management in the important area of relations with the guest.He/She is primarily responsible to take care of hotel guest requirement and handle effectively their complaints and take action where service or equipment is not functioning, he/she is to report the incident to the department hea... See the vacancy

    • + / - 15/05/2018
    • Chargé(e) de Fidélisation Junior
    • Siège Sequana
    • AccorHotels
      • Job Level: Training/Trainee
        Fixed-term contract: Yes
        Duration of fixed-term contract (in months): 6
        Working time : Full Time
        Languages essential:
        English (Fluent)

      Key tasks

      Rattaché(e) aux responsables marketing Fidélisation, le / la chargé(e) de fidélisation junior aura pour principales missions :
       Contribuer à la mise en place d’animations commerciales pour les membres du programme de fidélité Le Club AccorHotels et en assurer le suivi, en collaboration avec la re...
      See the vacancy