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3213 vacancies


Working time
Manager (team leader)
Fixed term contract




Education level

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Job Offer - Management Training - The Lake Garden Nay Pyi Taw - MGallery by Sofitel - AccorHotels Jobs

MGallery

01/02/2018

Management Training

Job Reference 279077 Profession Reception | Assistant Front office Manager (m/f)

Hotel or Entity The Lake Garden Nay Pyi Taw - MGallery by Sofitel Managed hotel

City
NAY PI TAW
State
NAY PI TAW
Country
Myanmar 
The Lake Garden Nay Pyi Taw - MGallery by Sofitel Located in the new capital city of Myanmar, MGallery Nay Pyi Taw by Sofitel, features 165 guestrooms and private suites, an all day dining restaurant, a specialty Italian restaurant, Cigar Lounge and Wine Cellar, Spa, Fitness center, 8 meeting rooms and a function room that can host up to 300 guests. Perfect for leisure and business travellers.
Discover the hotel

Contract

Job Level Training More information
Fixed-term contract: Yes
Duration of fixed-term contract (in months): 6
Status Full Time
Anticipated Start Date 01-02-2018

Contact

Thaw Zin Tun Maung
H9096-HR@accor.com
0095678105059

Skills

Level of Education
Bachelor / Licence
Areas of study
Hospitality Management
Languages essential
English (Fluent)

Essential and optional requirements

  • Excel
  • Power Point
  • Word
  • Fidélio
  • TARS
  • Opéra
  • FOLS

Key tasks

GENERAL MISSION
• To prepare check in, out and other requests from our guests
• Coordinate and communicate with other departments to provide a smooth guest experience
• Assist guests and ensure their stay at the hotel is comfortable
• Maintain and go above guest satisfaction

RESPONSIBILITIES
• Having a positive attitude towards work, be self-disciplined and self-motivated, set a good working example
• Responsible for the daily organization of the front office

ADMINISTRATIVE RESPONSIBILITIES
• Dealing with guest problems and/or complaints, the Management Trainee must ensure that tact and diplomacy is used and fits the organizational policy

COMMERCIAL RESPONSIBILITIES
• Provide services and information to guests
• Maintain a very good reputation for the Hotel and assist to increase the overall profitability of the Hotel by performing upsellings and promoting LeClub (Accor's membership program)

HUMAN RESOURCE RESPONSIBILITIES
• Be understanding and supportive, encouraging and helpful to all subordinates
• Have a good working relationship with all colleagues and employees of the Hotel

RELATION
• Reports directly to the Assistant Front Office Manager/ Front Office Manager
• Assist in maintaining a close working relationship with all Departments of the Hotel

REPLACEMENT AND TEMPORARY MISSION
• To be flexible and willing when asked to fill in any areas where needed to help out in emergency or difficult circumstances as assigned or required by Management

Please note that only candidates who can provide an internship agreement from their school will be accepted

MGallery: STAGE WITH TALENT

Our commitment is to give all MGallery employees the opportunity to live the passionate experience of becoming talented and considered Actors and Directors. In this way, each and everyone can gain fulfillment, benefit from other hotels best practices and become a talented professional in a franchised and managed high-end hotel network.
To give employees the passionate experience of becoming talented & considered Actors and Directors through which they gain fulfilment as well as  learning an high end trade in a hotel network composed above all of  franchised and managed hotels.